If you purchase an Examiner Report, but the examiner only has a few applications (likely because the examiner is fairly new at the USPTO), you may get an error message like this:
Or like this:
We're always happy to refund your credit for low data reports. Simply contact us and let us know that you'd like a refund.
Juristat Tip: On a low-data examiner, it's often useful to check out the report for the examiner's supervisor (SPE) as a new examiner may be influenced by the behavior of his or her supervisor. We provide a link to that report in our Examiner Details section.